1. If you are satisfied with our products and services, please leave a 5-star feedback, we will be very grateful (5 stars for project description, 5 stars for communication, 5 stars for delivery time).

2. If the product you received is damaged or the style is wrong, please do not leave any bad reviews, please contact us, we will deal with and formulate the best solution, your satisfaction is our motivation to do better.

Why choose us?

1. The online shop has been operating for many years and has rich experience.

2. We cooperate with many foreign flower shops to deliver goods.

3. The product quality is excellent, and the after-sales service is better than peers.

1. Global shipping. (Except for certain countries/regions and APO/FPO)

2. The goods will be shipped within 4-7 working days after receiving the payment.

3. We only ship to the confirmed order address. Your order address must match your shipping address.

4. Sometimes because of bad weather, time will be delayed and customs clearance time will be wasted. Therefore, when you do not receive your items on time, please be patient. If you do not receive the item within 30 days, please contact us and we will help you track it.

5. If you have not received the shipment within 30 days after payment, please contact us. We will track the shipment and get back to you as soon as possible. Our goal is to satisfy customers.

6. Due to inventory status and time difference, we will choose to ship from our first available warehouse for fast delivery.

7. Generally speaking, each order needs to be processed by multiple departments before it reaches your hands, but we will try our best to ensure that our customers can receive the goods satisfactorily. But sometimes errors occur because of some staff's carelessness or transportation problems. We have been working hard to continuously improve management and service, as well as other aspects. If the goods you receive have quality problems, we will resend it to you in good quality after receiving your feedback. How to return a refund You have 7 days to contact us, 30 days from the date of receipt of the return. If this item is in your hands for more than 7 days, it is deemed to have been used and we will not return it to you. Without exception! The freight is borne by the buyer and the seller in half. All returned items must be original, and you must provide us with the waybill number and the specific reason for the return. If the product does not match the advertisement, we will bear all shipping costs

8. EMS, DHL, TNT, Fedex, and Registered Mail are all supported. If you want to use any of them, please contact us before payment, because other costs will be incurred. Generally, it takes 20-50 working days for air mail to arrive, and 3-10 working days for express delivery.

9. Transportation may be affected by uncertain factors such as holidays and activities. We cannot guarantee the arrival time

10. Commodity price or freight does not include import duties, taxes and fees. Please consult the customs of your country/region before bidding/purchasing to determine how much these additional costs are. These costs are the buyer's responsibility.

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